Telema Wiki Home

*TELEMA WIKI CONTENTS*

GENERAL:

Directo Manual

Billing and Collection Manual

Accounting Manual

Employee Manual

SALES:

Sales manual

AFTERSALES:

• IT Project Management
• 
  
• Service Operations
  • Service Desk
    • Helpdesk Manual (outdated)
    • Billing Manual
    • FAQ
  • IT Operations
  • Application Management

Telema Products

• Telema Products 
• Service web OLD vs NEW

User Manuals

Telema System

• Document LifeCycle in Telema
• Telema Configuration Management Conceptual Model 
• MD Rules
• Document View Rules